WhatsApp CRM for growing businesses

Your customers text onWhatsApp.Manage it all here.

Medha Sync is your all-in-one platform to handle WhatsApp conversations, automate replies with a smart bot, manage a product catalog, track deals, and broadcast messages.

No credit card required Set up in 2 minutes WhatsApp + Email in one place
10x
faster response time
10
levels of menu nesting
contacts & conversations
24/7
automated bot coverage

Features

Everything you need, nothing you don't

Six powerful modules — built to handle every part of your customer communication workflow.

Unified Inbox

All WhatsApp & Email conversations in one place. Take over from the bot, tag contacts, and resolve chats instantly.

Smart WhatsApp Bot

Build a multi-level catalog menu (up to 10 levels deep) that responds automatically — zero code needed.

Sales Pipeline

Drag deals across stages, track deal values, and manage your entire sales flow on a Kanban board.

Automations

Trigger keyword flows that send messages, add tags, and assign contacts — all on autopilot.

Bulk Broadcasts

Send targeted WhatsApp campaigns to filtered contact segments — promotions, follow-ups, announcements.

Analytics

Track message volume, resolution rates, bot performance, and team activity across all channels.

How it works

Up and running in minutes

From zero to a fully automated WhatsApp CRM — no technical setup required.

01Connect

Connect WhatsApp

Scan a QR code to link your WhatsApp number — takes under 30 seconds.

02Build

Build your catalog

Add products, services, or menu items with descriptions and brochures.

03Set

Set a trigger keyword

When a customer sends your keyword, the bot shows your catalog automatically.

04Take

Take over & close deals

Jump in from the inbox, reply as a human, and track deals in the pipeline.

Team collaboration

Built for teams of all sizes

Invite agents, assign roles (owner / admin / agent / viewer), and manage who can see and do what. The bot handles the queue — your team handles the closings.

  • Invite team members with one click
  • Role-based access control
  • See who's handling each conversation
  • Bot auto-routes, agents take over

Team members

4 members
P

Priya Sharma

priya@company.com

owner
R

Rahul Mehta

rahul@company.com

admin
S

Sneha Gupta

sneha@company.com

agent
K

Kiran Patel

kiran@company.com

viewer

Ready to transform your customer communication?

Join businesses already using Medha Sync to manage WhatsApp at scale.